How does handing over borrowed items work?

You book a box online, put the item in and close the door. Then send the other person the pick-up code or QR code, for example by WhatsApp, email or SMS. They open the box with their code and pick up independently. If the item should come back later, choose “Twice” (two uses).

What does it cost to lend something out?

One-time booking for the first 24 hours: XS €2.99, S €3.99, M €4.99, L €5.99. Each additional usage day costs €0.99. With “Twice”, two uses are booked (24 hours each): XS €4.99, S €5.99, M €6.99, L €7.99. Each additional day per use is €0.99. You always see the prices before booking.

How does the 2nd use work?

If you choose “Twice” (two uses), the 2nd use has its own drop-off and pick-up code. The other person first picks up the item and later puts it back in the box. After that, you can pick it up yourself. With a one-use booking, the booking ends after pick-up.

What can I hand over?

Anything that is permitted, clean, dry and fits into the selected box. Typical examples are tools, camera gear, books, clothes, smaller household items or keys. Food, liquids, dangerous substances, cash, jewellery and other particularly valuable items are not allowed. Details are set out in the [Terms and Conditions](/terms-and-conditions).

Which box size do I need?

For keys or flat small items, XS is usually enough. For books, clothes, tools or camera gear, S or M may fit depending on the size. For larger items, choose L. Available sizes are shown directly during booking. The door must close without pressure.

How secure is the handoff?

The box is opened with individual codes: drop-off code, pick-up code or QR code. Many partner locations have additional security measures, such as access control or video surveillance. Important: Only share codes and QR codes with the right person.

Do I need to share my address?

No. You choose a location nearby. The other person only sees the box location, not your home address. Useful when you lend something but do not want to send anyone to your home.

What happens if the item is not picked up or not put back?

If the other person does not pick up, you can retrieve the item yourself or extend the booking where available. If a borrowed item does not come back to the box, you sort that out directly with each other. gegenstand.at only provides the box. You can cancel as long as the booking has not yet been used. We refund the amount paid minus already incurred reservation, partner, payment-processing and technical-handling costs: €1.99 for a booking with one use, €2.99 for bookings with two uses. Once the box has been opened or an item has been dropped off or picked up, automatic cancellation is no longer possible. Details are set out in the [Terms and Conditions](/terms-and-conditions) and the [Cancellation Policy](/cancellation-policy).

What happens if the box is defective or occupied on site?

If the box cannot be used on site, please contact support immediately or use the partner hotline shown at the location. We will review the case and, where possible, look for a suitable solution. If use was not possible due to a technical issue that you did not cause, we refund the booking amount according to the Terms and Conditions.

Can I use the box for other purposes?

Yes. You can also use gegenstand.at for [key handovers](/key-handover), [willhaben sales](/classifieds-ebay-handover) or [luggage storage](/luggage-storage). Depending on the booking type, you can drop something off, pick something up or book two uses. You choose size, location and price directly during booking.

Borrowed items by box

Borrowed items in a box near you. Whoever borrows them picks them up and puts them back.

Leihen sind zwei Übergaben, nicht eine.

Miet-Plattformen

Anfrage, Verifizierung, Zahlung laufen digital. Dann kommt der Schritt „Treffen" — und beim Zurückgeben noch einmal. Über eine Box fallen beide Termine weg, der Gegenstand wartet am selben Standort.

Kleinanzeigen-Verleih

Kaution, Dauer und Vertrag klärt ihr vorher im Chat oder online. Offen bleiben nur die zwei Wege: hin und wieder zurück. Beide laufen über eine Box in der Nähe, ohne Abendtermin.

Person carrying a box on their shoulders

Nachbarschaft & Tauschgruppen

Auf nebenan.de oder in der WhatsApp-Gruppe vom Viertel wohnt die andere Person selten hinter der Nachbartür. Zehn Minuten Weg, dazu ein Zeitfenster, das beiden passt. Mit dem Code holt sie ab, wenn sie ohnehin unterwegs ist.

Leihläden & Werkstätten

Freitags ist um 18 Uhr Schluss, montags geht es weiter — genau deine Arbeitszeit. Online bezahlen und bitten, das Gerät freitags in eine Box zu legen. Sonntagabend legst du es zurück, montags holt es der Laden.

How it works with the borrowed item.

Book a box

You book a box for the handover. If the item should come back, you pick "Twice" while booking.

Drop it in

You open the box with the drop-off code and put the item inside. It stays locked until pickup.

Send the code

You forward the pick-up code or QR code and the other person collects. The second use comes with its own codes.

What a box costs for the borrowed item.

Once

One use · 24 hours included

After that: +€0.99 per additional 24 hours

XS€2.99

H 8.5 · W 17 · D 40 cm

S€3.99

H 8.5 · W 41 · D 61.5 cm

M€4.99

H 18 · W 41 · D 61.5 cm

L€5.99

H 36.5 · W 41 · D 61.5 cm

A drill or a camera fits M, bulky things L.

Find a box

“You get the drop-off and pickup code and decide yourself: you drop off and someone picks up — or someone drops off for you and you pick up. Always at the same location.”

Twice

Two uses at the same location · 24 hours each included

After that: +€0.99 per additional 24 hours and use

XS€4.99

H 8.5 · W 17 · D 40 cm

S€5.99

H 8.5 · W 41 · D 61.5 cm

M€6.99

H 18 · W 41 · D 61.5 cm

L€7.99

H 36.5 · W 41 · D 61.5 cm

A drill or a camera fits M, bulky things L.

Find a box

“One booking, four codes — the pairs come one after the other. Who drops off and who picks up is up to you: so your item can come back. Same location, same or different box.”

Monatsfach

Your own box · fixed code

Open and close as often as you like.

XS49,99 €/ month

H 8.5 · W 17 · D 40 cm

S59,99 €/ month

H 8.5 · W 41 · D 61.5 cm

M69,99 €/ month

H 18 · W 41 · D 61.5 cm

L79,99 €/ month

H 36.5 · W 41 · D 61.5 cm

The box is yours alone for the whole month.

Request

“One code that stays yours — we change it when you ask. The box is at your disposal all month: open and close it as often as you like.”

940+ boxes across Austria.

Wien Graz Linz Salzburg Innsbruck

Find a box